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Returns & Refunds

Returning your items

Damaged or faulty orders

For orders which have been damaged in transit please inform us within 48 hours of delivery. For any orders deemed to be faulty, please inform us within 7 days of receiving the items.

Receiving your refund

All refunds will be made within 3 days of Everything Promo receiving the returned goods.

Exceptions

All printed stock is non-returnable due to the bespoke nature of the print. These are considered personalised goods made to your specifications and cannot be re-sold to anyone else.

If there is a print error deemed to be our fault we will offer to re-print the products or provide a refund as above.